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My Story

  • LinkedIn

I am a former broadcast media and healthcare admin/ops professional who spent my early careers creating entertainment experiences for TV viewers, and more recently, building teams using a patient-centric approach to curate meaningful and purposeful experiences for seniors in senior care centres.

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Problem solving has always been a core aspect in all my previous roles. I enjoy the challenges of problem solving and derive satisfaction from resolving issues to meet business and stakeholders’ needs. 

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My broadcast media experience has equipped me with transferable skills such as conducting interviews, negotiation, communication, interpersonal, project and people management skills. My experience in healthcare provided me with a good foundation in creating user-centric solutions.
 
These experiences reinforced my UX knowledge in research methodologies and in human-centred approach towards design.  I look forward to use my newly-acquired UX skills to design user-centric solutions that bring the most value to users.

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When I am not working, I wind down with a cup of tea, a movie or a book. I enjoy exploring walking trails and find joy in bird watching. One of my aspirations is to embark on the Camino de Santiago trail.
 

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My Toolkit

  • LinkedIn
  • UX Research

  • UX Design

  • UX Writing

  • Wireframing

  • Prototyping

  • Usability Testing

  • Project Planning & Management

  • People Management

  • Stakeholder Management

  • Facilitation & Training

©2021 Fiona Chua

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